Non-technical SaaS founders: You're wrangling a firehose of new feature ideas, customer feedback, analytics data, and bug reports. Everything from grand new initiatives to sales copy changes. You're doing your best to turn this into something manageable for your product and engineering teams.
You probably don't yet have a VP of Engineering or Product. You can't (yet) justify hiring them, but that doesn't mean you can't build a low-friction pipeline that takes product ideas from inception through execution to delivery, evaluation, and iteration.
Seriously, this can make or break your company. The faster and more reliably you can get the right ideas into production, the sooner you can validate those ideas and iterate on them. The more quickly you can iterate on your ideas, the better you can delight your customers, boost your NPS, go upmarket, and do all those other things you know you need to be doing.
Ask yourself these questions:
Right now--RIGHT NOW--you can start smoothing out this process. Your team is more than capable. With the right leadership (that's you!) and the right process (that's me!), they will build the right things.
5 actionable lessons will teach you to create a coherent product roadmap and execute like your business depends on it.
"Ben's work is already worth the investment and will continue to pay dividends far into the future."
Our product team had reached a size where the classic early startup "hustle" (i.e. a couple people huddled around a computer writing as much code as possible) was becoming less practical and effective.
Ben has completely revamped the way that our team plans, scopes, and builds product features. Because he's done so in a way that jives so well with the way our team likes to work, the new habits and processes he's implemented have stuck.
He didn't simply take a boilerplate process and apply it. He was careful to listen to our team's specific requirements, preferences, idiosyncrasies, and appetite for change and turn that into bite-sized, custom optimizations that made the most sense for us. Ben's work is already worth the investment and will continue to pay dividends far into the future.
Questions? I'd love to hear from you! Drop me a line at [email protected]